Booking an airport transfer should be the easiest part of your trip. These five tips will help your pickup go smoothly, whether you’re heading to Melbourne Airport for a holiday or a 6am business flight.
1. Book ahead for early starts
For flights departing before 7am, we recommend booking at least 12–24 hours in advance so your preferred pickup time is guaranteed. Same-day bookings are always welcome too, subject to driver availability.
2. Ask for flight tracking
On request, our team can track your inbound flight number, so if you land early or are delayed, your driver adjusts automatically — at no extra charge.
3. Choose the right vehicle for your group
A standard sedan comfortably seats up to four passengers with luggage. Larger groups or families travelling with extra bags should consider our SUV or maxi van options, which can be selected directly when booking.
4. Confirm your pickup address details
Double-check your unit or apartment number, and mention any access instructions (security gates, specific entrances) when you book, so your driver can find you quickly.
5. Keep dispatch’s number handy
Save 1300 049 613 in your phone before travel day. If your plans change at the last minute, a quick call is always faster than waiting on a chat message.
Ready to book? Use our online booking form or call us any time, day or night.